Privacy Policy

Effective Date: March 10, 2026 | Last Updated: March 10, 2026

1. Introduction and Scope

This Privacy Policy (“Privacy Policy”) describes how CheckMyPropertyTax.com LLC, a Texas limited liability company (“CMPT,” “we,” “us,” or “our”), collects, uses, discloses, and protects information obtained through the CheckMyPropertyTax.com website, applications, and all related services (collectively, the “Services”) by individuals that access or use the Services (each, a “User”). CMPT operates the Services and is a subsidiary of Lumingo Labs, Inc. (“Lumingo Labs”). Certain technology and intellectual property used in the Services are owned by Lumingo IP, LLC and licensed to CMPT.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy and, in some cases, by providing additional notice through the Services or as otherwise required by applicable law. We encourage you to review this Privacy Policy whenever you access the Services or otherwise interact with us to understand our current information practices.

2. What Information We Collect

2.1. Personal Information You Provide.

When you use the Services, we collect limited personal information that you voluntarily provide to us, including:

Account Information. To access certain features of the Services, Users must create an account by providing a valid email address and property address for purposes of communication and service delivery.
Property Information. The Services collect property addresses submitted for informational purposes. When you enter a property address, we retrieve and display publicly available property tax assessment data from county appraisal district records to allow you to review your property’s assessed value and related information. All property information provided through the Services is for general informational purposes only and does not constitute an appraisal, valuation opinion, legal advice, tax advice, or accounting advice. You should consult qualified professionals before making decisions based on information obtained through the Services.
Uploaded Materials. The Services may allow Users to upload photographs, documents, or other supporting materials related to their property. Any materials you upload will be used solely to assist you in reviewing your property tax assessment information. Uploaded materials will not be used to provide appraisals, valuations, legal advice, tax advice, or accounting advice.
Communications and Support Information. We collect information you provide when you communicate with us, including inquiries, feedback, support requests, survey responses, or other messages sent through the Services, by email, via third-party platforms or when you interact with our AI chatbot, including any information you submit during those interactions. Communications submitted through automated chat tools may be logged and stored to provide support, improve responses, and maintain service records.

2.2. Information Collected Automatically.

When you access or use the Services, we automatically collect information about you, including:

Device and Browser Information. We collect information about the device you use to access the Services, including device type, operating system and version, browser type, device identifiers, and other technical information.
Log Data. We collect information related to your access and use of the Services, including access times, pages viewed, features used, your IP address, and referring or exit pages.
Cookies and Similar Technologies. We and our service providers use cookies, pixels, web beacons, and similar technologies to operate the Services, remember preferences, help with authentication, understand usage, and improve performance. For more information about these technologies and how to control them, see Section 7 below, disabling cookies may affect certain Services functionality.
Analytics and Measurement Data. We collect analytics and measurement data, including usage metrics and interaction information, to measure performance, debug issues, and improve the Services. This data may be collected using third-party analytics tools.

2.3. Information We Collect from Other Sources.

We may obtain information from other sources in connection with the Services. For example, when you submit a property address, we retrieve publicly available property tax assessment data from county appraisal district records, central appraisal district websites, and other governmental sources within the jurisdictions in which we operate. This data may include assessed property values, property characteristics, tax history, and comparable property information. This publicly available property data is used to provide the Services and is not considered personal information under this Privacy Policy.

2.4. Information We Derive.

We may derive information or draw inferences based on the information we or our partners collect. For example, we may:

Make inferences about your approximate location based on your IP address;
Calculate your property’s assessed value relative to comparable properties in your area;
Identify comparable properties based on property characteristics, location, and other factors;
Derive general usage preferences based on your interactions with the Services; and
Generate analysis regarding your property’s tax assessment for informational purposes.

Any derived information related to property values or tax assessments is provided for general informational purposes only and does not constitute an appraisal, valuation opinion, legal advice, tax advice, or accounting advice.

3. How We Use Your Information

We use the information we collect (including information that may be personal information) for the purposes described below:

Service Provision and Improvement. We use information to provide, operate, maintain, support, and improve the Services, including retrieving and displaying publicly available property tax assessment data, identifying comparable properties, and providing property tax assessment information. All information provided through the Services is for informational purposes only and does not constitute an appraisal, valuation opinion, legal advice, tax advice, or accounting advice.
Support and Administrative Communications. We use information to send transactional, administrative, and support communications and to respond to your comments, questions, and customer service requests.
Service-Related Communications. We use information to communicate with you about the Services, including service-related announcements, updates, security notifications, account notices, and support responses. To the extent permitted by applicable law, we may also communicate with you about products or services that may be of interest to you, subject to your communication preferences and opt-out rights described in Section 7.
Monitor and Analyze Usage and Performance. We use information to monitor and analyze trends, usage patterns, feature engagement, and performance metrics in connection with the Services, including to measure performance and improve functionality, reliability, and user experience.
Debug and Maintain Functionality. We use information to identify, diagnose, and repair errors, bugs, crashes, and other issues that impair intended functionality of the Services.
Security, Fraud Prevention, and Legal Compliance. We use information to detect, prevent, investigate, and respond to security incidents, fraud, abuse, unauthorized access, or other malicious or unlawful activity, and to protect the rights, property, and safety of CMPT and others. We also use information to comply with legal obligations, respond to legal process, and enforce this Privacy Policy.
Limited Internal Operational Uses. We use information for internal operational purposes consistent with this Privacy Policy, including analytics, quality assurance, auditing, and service improvement, and where appropriate, in aggregated or de-identified form.
Research and Development. We use information in connection with research and development activities to develop, test, and improve features, functionality, and service offerings.

4. How We Share Your Information

We may share information about you as described in this Section or as otherwise described in this Privacy Policy:

Service Providers and Vendors. We may share information with vendors, service providers, contractors, and consultants that perform services on our behalf or help us operate the Services, including providers of backend infrastructure, cloud storage and hosting, security and monitoring, customer support tools, email delivery, and analytics. These parties process information as necessary to provide services to us and may not use it for their own advertising, marketing, resale, or other unrelated commercial purposes.
Affiliates. We may share information between and among CMPT and our current and future parents, affiliates, subsidiaries, and other companies under common ownership or control, for purposes consistent with this Privacy Policy.
Legal and Compliance Purposes. We may share information if we believe in good faith that disclosure is required by applicable law, regulation, legal process, or governmental request, including lawful requests by public authorities for law enforcement or national security purposes.
Protection of Rights and Safety. We may share information where reasonably necessary to enforce this Privacy Policy, to investigate or prevent potential violations of law, fraud, or misuse of the Services, or to protect the rights, property, or safety of CMPT, our Users, or others.
Business Transfers. We may share information in connection with, or during negotiations of, any merger, sale of company assets, financing, reorganization, bankruptcy, dissolution, or acquisition of all or a portion of our business. In such circumstances, information may be transferred as part of the transaction, subject to customary confidentiality protections.
With Your Consent. We may share your information with third parties when you have given us your consent to do so.

Notwithstanding the foregoing, CMPT reserves the right to use and disclose aggregated, anonymized, or de-identified data derived from User information for any lawful purpose, including business analytics, product development, research, and marketing. Such aggregated, anonymized, or de-identified data does not personally identify you and is not subject to the restrictions in this Privacy Policy.

5. How We Keep Your Information Secure

Data Security Measures.

We take reasonable administrative, technical, and physical measures designed to help protect information collected through the Services against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

User Responsibilities.

You are responsible for maintaining the confidentiality of your account credentials, limiting access to your devices, and notifying us promptly if you discover or suspect any unauthorized access, compromise, or security incident involving your account.

6. How Long We Keep Your Information

Account Deletion and Requests.

If you delete your account or request deletion of your personal information, we will take reasonable steps to delete or de-identify such information, except where retention is required to comply with legal obligations, resolve disputes, prevent fraud or misuse, or enforce our agreements.

Aggregated, De-Identified, and Backup Data.

We may retain information in aggregated or de-identified form for analytics and service improvement purposes. Residual copies may remain in backup systems for a limited period consistent with standard business continuity practices.

Uploaded Materials and Service Records.

Uploaded materials submitted through the Services, including photographs, property descriptions, and related materials used in generating reports, may be retained for a period of time to support account functionality, maintain service records, and improve the Services. Certain uploaded materials may be deleted when no longer necessary for service functionality or after the applicable property tax protest season.

7. Your Rights and Choices

Subject to applicable law, you have the following rights regarding your personal information:

Account Information. You may update and correct certain account information you provide to us at any time by logging into your account or emailing us at the contact information provided below. If you request deletion or deactivation of your account, we will process the request in accordance with this Privacy Policy, and may retain certain information as described in Section 6 or as otherwise permitted by law.
Cookies and Similar Technologies. Most browsers are set to accept cookies by default. You may adjust your browser or device settings to remove or reject cookies or limit certain analytics technologies. Please note that doing so may affect the availability or functionality of some features of the Services. Similarly, you may limit the use of certain analytics or measurement technologies through your device or browser settings; however, this may also impact how the Services function.
Promotional Communications. You may opt out of receiving promotional emails by following the unsubscribe instructions included in those communications. Even if you opt out, we may continue to send non-promotional or administrative messages, such as account notices or service updates.

8. Children’s Privacy

The Services are intended for use by individuals who are eighteen (18) years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that personal information has been collected from an individual under 18, we will take reasonable steps to delete such information as soon as practicable. If you believe that an individual under 18 has provided personal information through the Services, please contact us using the contact information provided below.

9. Third-Party Links and Services

The Services may contain links to third-party websites, services, or applications that are not owned or controlled by CMPT. This Privacy Policy applies only to information collected through the Services. We are not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit or use. CMPT is not responsible for the content, privacy policies, or practices of any third-party websites or services, and expressly disclaims all liability arising from your use of any linked third-party websites or services.

10. Data Location

We are based in the United States, and the Services are operated from the United States. Information collected through the Services is processed and stored in the United States, subject to applicable law and the practices described in this Privacy Policy.

11. Contact Information

If you have any questions, concerns, or comments regarding this Privacy Policy or our privacy practices, please contact us through the contact mechanism provided on the CheckMyPropertyTax.com website.